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On-site assessment, planning and ROI calculation, installation, then full service and spare parts supply. The same team that recommended the solution knows your machine.
In-house
factory-trained technicians
Nationwide
on-site service
Remote support
wherever possible
Overhaul
complete bar feeder overhaul
Service report
for every job completed
Our services
Machine accessories play an ever larger role in CNC production efficiency. Good results need proper expert support, from selection to service.
01
For certain products, or accessories that must be matched to existing CNC machines, an on-site assessment is needed so we can recommend the best solution.
Needs assessment by phone or email
Personal visit to your plant
Solution proposal with quotation
02
Most accessories are plug & play, but without proper planning even an excellent oil mist collector will not solve the problem.
Connection planning for oil mist collectors
ROI calculation for automation
Installation and commissioning
03
For the machines we supply, we provide full service and spare parts supply with regularly trained technicians.
Maintenance anywhere in the country
Spare parts supply
Complete bar feeder overhaul
How service works
During business hours we provide immediate phone support, and if needed, we arrive with the parts.
01
We first discuss the fault by phone with the machine operator.
02
Wherever possible, we solve the problem with remote support. This is the fastest route.
03
If on-site work is needed, we schedule a visit; if a faulty part is likely, we arrive with the replacement.
04
Every job is documented in a service report listing the work performed and the time spent.
Call us during business hours, or send us the machine model, serial number and a description of the fault, with the error message if available. We will get back to you within 1 day.