Privacy policy

This notice describes the processing of personal data carried out on the prevotex.hu website and in connection with contacting us through it, in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). Personal data means any information by which a natural person can be identified directly or indirectly, such as a name, email address, phone number or IP address.

1. Data controller

PREVOTEX Hungary Kft.
Registered office and mailing address: 1117 Budapest, Vegyész utca 19–25., Hungary
Company registration number: 01-09-272179 · Tax number: 12057748-2-43
Represented by: Ádám Laczkó, Managing Director
Email: in**@******ex.hu · Phone: +36 30 343 4433
Website: https://prevotex.hu

PREVOTEX Hungary Kft. is not required to appoint a data protection officer. You can send any questions about data processing to in**@******ex.hu.

2. Contact and quotation requests

Data concerned: name, company name, email address, phone number, the selected product group, the machine type, any other information provided in the message, as well as the time of submission and the page the inquiry was sent from.
Purpose: responding to the inquiry, preparing a quotation, maintaining contact.
Legal basis: for quotation requests, steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR); for other inquiries, our legitimate interest in responding to the inquiry (Article 6(1)(f) GDPR).
Retention: up to 5 years after the inquiry is closed (general limitation period); if a contract is concluded, for the period required by accounting law.
Providing the data is voluntary, but without it we cannot respond to your inquiry.

When you submit the quotation request form, the website sends an email notification to our staff, and a lead is created from the inquiry in our customer relationship management system (Odoo). Inquiries received by email or phone are recorded there as needed, so that we can track the status of quotation requests and related matters.

3. Spam filtering and website protection

The website and the quotation request form are protected against bots and unsolicited messages by automated tools (CleanTalk and the hosting provider's security system). For this purpose, the visitor's IP address and technical browser data are analyzed, and on form submission also the email address and the text of the message.
Legal basis: our legitimate interest in protecting the website and our mailboxes against unsolicited and malicious messages (Article 6(1)(f) GDPR).

4. Server logs

When you visit the website, the server of the hosting provider (Sybell Informatika Kft.) records technical data: the IP address, the time of the visit, the page viewed, and the type of browser and operating system.
Purpose: secure operation of the website, detection of errors and misuse.
Legal basis: legitimate interest (Article 6(1)(f) GDPR).
Retention: up to 12 months.

5. Cookies and analytics

In addition to the cookies necessary for its operation, the website uses statistics cookies (Google Analytics) only with your consent. You can give your consent in the cookie banner shown when you first open the website, and you can change or withdraw it at any time. A detailed list of cookies is available in our Cookie policy.
Legal basis: legitimate interest for necessary cookies, your consent for all other cookies (Article 6(1)(a) GDPR).

6. Embedded videos

Some product pages display YouTube videos. These are embedded in privacy-enhanced mode: Google only receives data about your visit if you start the video.

7. Social media

The website contains simple links to our Facebook and LinkedIn pages; these do not transmit any data. Data processing on social media platforms is governed by the rules of the respective platform.

8. Data processors

The data may be accessed only by our staff and by the following contracted data processors, to the extent necessary to perform their tasks:

• Sybell Informatika Kft. (1138 Budapest, Tomori utca 34. 2. emelet, Hungary): web hosting
• Microsoft Ireland Operations Ltd. (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland): email and document storage (Microsoft 365)
• Online ERP Hungary Kft. (1145 Budapest, Szugló utca 9–15., Hungary) and Odoo S.A. (Chaussée de Namur 40, 1367 Grand-Rosière, Belgium): customer relationship and enterprise management system (Odoo)
• Brevo SAS (9-17 rue Salneuve, 75017 Paris, France): delivery of the website's email notifications
• Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland): analytics (Google Analytics), YouTube
• Usercentrics A/S (Havnegade 39, 1058 Copenhagen, Denmark): cookie consent management (Cookiebot)
• CleanTalk Inc. (711 S Carson Street, Suite 4, Carson City, NV 89701, USA): spam filtering and bot protection

9. Transfers of data outside the EU

When Microsoft, Google and CleanTalk services are used, data may also be transferred to the United States. These providers participate in the EU-U.S. Data Privacy Framework and/or apply the Standard Contractual Clauses (SCCs) adopted by the European Commission.

10. Data security

Data is stored in password-protected systems with individual user access. The website is accessible via an encrypted (HTTPS) connection and is protected by regular backups and a firewall.

11. Your rights

At any time, you may:
• request information about what personal data we process about you and a copy of it (right of access);
• request the rectification of inaccurate data;
• request the erasure of your data;
• request the restriction of processing;
• request your data in a machine-readable format (right to data portability);
• object to processing based on legitimate interest;
• withdraw your consent at any time; withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

You can send your request to in**@******ex.hu or by post. We will respond within one month at the latest.

12. Remedies

If you believe that the processing of your data violates the law, please contact us first. You may also lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
1055 Budapest, Falk Miksa utca 9–11., Hungary · Postal address: 1363 Budapest, Pf. 9.
Phone: +36 1 391 1400 · Email: ug*************@**ih.hu · www.naih.hu
If your rights are violated, you may also go to court; you may also bring the action before the regional court (törvényszék) competent for your place of residence.

13. Changes to this notice

We update this notice if the law or our data processing changes. The version currently in force is always available on this page.